How the IRS Actually Communicates About Refunds

The IRS does not initiate contact with taxpayers by email, text message, or social media to discuss refunds. If the IRS needs to reach you, it sends a letter through the U.S. Postal Service with a specific notice number. It never asks you to click a link or pay using gift cards, cryptocurrency, or wire transfers. If someone contacts you about your tax refund through any channel other than physical mail, it is not the IRS.

5 Common Fake IRS Refund Formats

Phishing Emails Claiming a Refund Is Ready

These emails use subject lines like "Your IRS Tax Refund Is Pending" and include a link to a fake website designed to collect your Social Security number or bank account details. The IRS will never send you an email asking you to click a link to verify your refund.

Text Messages With Fake Tracking Links

SMS-based IRS scams say things like "IRS: Your refund of $3,248.00 is ready. Verify deposit info" followed by a link. The link leads to a phishing site. In some cases, clicking it installs malware on your phone. The IRS does not send text messages about refunds.

Phone Calls Demanding Fees to Release a Refund

A caller claims your refund has been flagged and demands a processing fee or your Social Security number to "release" it. Some callers spoof caller ID to display "IRS" or a D.C. area code. The IRS does not call taxpayers to demand fees before releasing a refund.

Physical Mail That Mimics IRS Letterhead

Scammers send letters on fake IRS letterhead directing you to call a number or visit a website. If you receive a suspicious letter, go directly to IRS.gov or call 1-800-829-1040 to verify - do not call the number in the letter.

Tax Preparer Impersonation Scams

Scammers pose as accountants, claiming your previous preparer made errors that resulted in a larger refund. They ask for a fee to process the corrected return. A legitimate tax professional will never contact you out of the blue to offer an unexpected refund.

Red Flags in Any IRS Refund Message

Urgent language like "immediate action required" or "your refund will be forfeited" is nearly always present. Requests for gift cards, wire transfers, or cryptocurrency are a clear indicator of fraud. Links to any domain other than IRS.gov are suspicious. Threats of arrest or legal action are not how the IRS operates.

Not sure if a message is really from the IRS? Paste it into Scamwise for a free, instant assessment before you click or respond.

How to Verify Your Real IRS Refund Status

Use the IRS "Where's My Refund?" tool at IRS.gov/refunds, the IRS2Go mobile app, or call 1-800-829-1040. If any communication directs you elsewhere, do not follow those instructions.

What to Do If You Responded to a Fake IRS Message

Contact your bank immediately if you shared financial information. Change any passwords you entered on suspicious websites. Report phishing emails to phishing@irs.gov and phone scams to TIGTA at 1-800-366-4484. File a report with the FTC at ReportFraud.ftc.gov. If you shared your Social Security number, submit IRS Form 14039 (Identity Theft Affidavit) to alert the IRS.

Protecting Yourself Going Forward

Enroll in the IRS Identity Protection PIN program at IRS.gov/ippin. An IP PIN must be included on your tax return - without it, a fraudulent return filed under your name will be rejected. File your tax return early. Monitor your IRS account at IRS.gov for unauthorized activity.

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