Published:
February 18, 2026
•
8
min read
•
By
Patrick Coughlin
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The IRS does not initiate contact with taxpayers by email, text message, or social media to discuss refunds. If the IRS needs to reach you, it sends a letter through the U.S. Postal Service with a specific notice number. It never asks you to click a link or pay using gift cards, cryptocurrency, or wire transfers. If someone contacts you about your tax refund through any channel other than physical mail, it is not the IRS.
These emails use subject lines like "Your IRS Tax Refund Is Pending" and include a link to a fake website designed to collect your Social Security number or bank account details. The IRS will never send you an email asking you to click a link to verify your refund.
SMS-based IRS scams say things like "IRS: Your refund of $3,248.00 is ready. Verify deposit info" followed by a link. The link leads to a phishing site. In some cases, clicking it installs malware on your phone. The IRS does not send text messages about refunds.
A caller claims your refund has been flagged and demands a processing fee or your Social Security number to "release" it. Some callers spoof caller ID to display "IRS" or a D.C. area code. The IRS does not call taxpayers to demand fees before releasing a refund.
Scammers send letters on fake IRS letterhead directing you to call a number or visit a website. If you receive a suspicious letter, go directly to IRS.gov or call 1-800-829-1040 to verify - do not call the number in the letter.
Scammers pose as accountants, claiming your previous preparer made errors that resulted in a larger refund. They ask for a fee to process the corrected return. A legitimate tax professional will never contact you out of the blue to offer an unexpected refund.
Urgent language like "immediate action required" or "your refund will be forfeited" is nearly always present. Requests for gift cards, wire transfers, or cryptocurrency are a clear indicator of fraud. Links to any domain other than IRS.gov are suspicious. Threats of arrest or legal action are not how the IRS operates.
Not sure if a message is really from the IRS? Paste it into Scamwise for a free, instant assessment before you click or respond.
Use the IRS "Where's My Refund?" tool at IRS.gov/refunds, the IRS2Go mobile app, or call 1-800-829-1040. If any communication directs you elsewhere, do not follow those instructions.
Contact your bank immediately if you shared financial information. Change any passwords you entered on suspicious websites. Report phishing emails to phishing@irs.gov and phone scams to TIGTA at 1-800-366-4484. File a report with the FTC at ReportFraud.ftc.gov. If you shared your Social Security number, submit IRS Form 14039 (Identity Theft Affidavit) to alert the IRS.
Enroll in the IRS Identity Protection PIN program at IRS.gov/ippin. An IP PIN must be included on your tax return - without it, a fraudulent return filed under your name will be rejected. File your tax return early. Monitor your IRS account at IRS.gov for unauthorized activity.
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Patrick Coughlin
Patrick Coughlin is a cybersecurity and technology expert with over two decades of hands-on experience at the intersection of technology, intelligence, and security. He has built teams, products and companies to protect governments and Fortune 500 enterprises from the most sophisticated cyber threats. When his mother was targeted with an AI-powered impersonation scam, the threat became personal. Soon after, Patrick, along with his brother Ryan, founded Savi Security to help protect individuals and families from scams and fraud in the AI era. Patrick lives in Los Angeles with his wife, son and dog.

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